Privacy Policy
Your privacy is important to us. This policy explains how Lemura collects, uses, and protects your information.
Last updated: 11/25/2025
Information We Collect
Personal Information
We collect information you provide directly to us, such as when you create an account, use our services, or contact us. This includes:
- Name and email address
- Profile information
- Civil Service Examination preparation data and progress
- Answer submissions and feedback
Usage Information
We automatically collect certain information about your use of our platform, including:
- Device and browser information
- IP address and location data
- Usage patterns and preferences
- Performance and analytics data
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our UPSC preparation services
- Generate personalized feedback and recommendations
- Track your progress and performance analytics
- Communicate with you about your account and our services
- Ensure platform security and prevent fraud
- Comply with legal obligations
Data Security & Protection
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure data storage with trusted providers
- Regular backups and disaster recovery procedures
Your Rights
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete data
- Delete your account and associated data
- Export your data in a portable format
- Opt out of certain communications
- File a complaint with relevant authorities
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@lemura.com
Address: Lemura Privacy Team, India